1. Introduction
Gainvest ("we", "us", "our") operates the website and services available at
gainvest.io (the "Platform"). This Privacy Policy describes how we handle personal
information when you register, log in, use free earning features, make investments, withdraw funds,
participate in the community feed, or contact support.
By creating an account or using the Platform, you acknowledge that you have read this Privacy Policy.
If you do not agree, please do not use our services.
2. Information we collect
We collect information you provide directly and information generated through your use of the Platform.
Account and profile information
- Username, email address, and password (stored in hashed form, never plain text)
- Optional display name, profile avatar, and account settings
- Referral code and, if applicable, the referral link or code used at registration
- Security settings such as PIN or two-factor authentication configuration
Financial and transaction information
- Deposit and withdrawal requests, amounts, statuses, and timestamps
- Cryptocurrency wallet addresses you provide for payouts
- Investment plan activations, balances, earnings history, and transaction records
- Referral commission calculations and payout history
Free earning and prediction activity
- Price predictions you submit (coin, direction, timestamps, and settlement results)
- Prediction rewards credited to your account
- Usage tied to free earning programs and daily participation limits
Community and social features
- Posts, comments, reactions, and follow relationships on the member feed
- Public profile information visible to other members (such as username and post history)
- Content you choose to share, including text and linked images
Technical and usage information
- IP address, browser type, device information, and general location derived from IP
- Session identifiers, login timestamps, and pages or features accessed
- Security logs related to authentication, fraud prevention, and abuse detection
- Traffic source or campaign attribution when you arrive via a tracked referral link
Communications
- Messages and attachments you send through contact forms, support tickets, or email
- Records of our responses and support case history
3. How we use your information
We use collected information to operate, secure, and improve the Platform, including to:
- Create and manage your account and authenticate logins
- Process deposits, withdrawals, investments, prediction rewards, and referral commissions
- Display balances, transaction history, and account activity in your dashboard
- Operate community features such as profiles, posts, comments, reactions, and follows
- Aggregate prediction direction data for platform analytics and AI-assisted trading systems
- Detect, investigate, and prevent fraud, abuse, duplicate accounts, and policy violations
- Send service-related messages such as password resets, security alerts, and withdrawal updates
- Respond to support requests and communicate about your account
- Comply with legal obligations and enforce our Terms of Service and related policies
- Analyze usage trends to improve features, performance, and user experience
We do not sell your personal information to third parties for their marketing purposes.
4. Cookies and similar technologies
We use cookies and similar storage technologies to keep the Platform working securely and efficiently.
- Session cookies: Maintain your logged-in state while you use the Platform.
- Security cookies: Help protect against cross-site request forgery (CSRF) and unauthorized actions.
- Preference cookies: Remember settings you choose during your visit.
- Referral cookies: Attribute signups to referral or traffic source links when applicable.
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent
you from logging in or using certain account features.
5. Information sharing and disclosure
We share personal information only when necessary and in limited circumstances:
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Payment and blockchain processors: Wallet addresses and transaction details needed to
process deposits and withdrawals through third-party payment services.
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Service providers: Hosting, email delivery, analytics, or security vendors who assist
in operating the Platform under confidentiality obligations.
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Other members (public content): Information you post on the community feed, such as
your username, posts, and comments, may be visible to other registered members.
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Legal and safety: When required by law, regulation, court order, or to protect the
rights, property, or safety of Gainvest, our users, or the public.
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Business transfers: In connection with a merger, acquisition, or sale of assets,
subject to continued protection of your information.
We do not sell personal information to data brokers or advertisers.
6. Data security
We implement reasonable technical and organizational measures to protect your information, including:
- Password hashing and secure authentication practices
- Encrypted connections (HTTPS/TLS) for data transmitted between your browser and our servers
- Access controls limiting who can view sensitive account and financial data
- Monitoring for suspicious login activity, abuse, and unauthorized transactions
No online service can guarantee absolute security. You are responsible for keeping your password,
PIN, and any two-factor devices confidential. Contact us immediately if you believe your account
has been compromised.
7. Data retention
We retain personal information for as long as your account is active or as needed to provide services,
resolve disputes, enforce agreements, and meet legal obligations.
- Account and profile data is kept while your account remains open.
- Financial and transaction records may be retained longer where required for accounting, tax, or compliance purposes.
- Community posts and comments may remain visible until you delete them or your account is removed, subject to moderation and backup retention.
- Security and server logs are retained for a limited period appropriate for fraud prevention and troubleshooting.
When you request account deletion, we will delete or anonymize personal data where possible, except
information we must retain by law or for legitimate business purposes such as fraud prevention.
8. Your rights and choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access a copy of the personal data we hold about you
- Correct inaccurate or incomplete account information through settings or support
- Delete your account and associated personal data, subject to legal retention requirements
- Restrict or object to certain processing where applicable law provides those rights
- Withdraw consent where processing is based on consent and withdrawal is permitted by law
To exercise these rights, contact us via the Contact page or
email support@gainvest.io. We may need to verify your identity
before fulfilling a request.
You can update certain profile details directly in your account settings. You may opt out of
non-essential communications by contacting support.
9. International data transfers
Your information may be processed and stored on servers located in countries other than your country
of residence. Those countries may have data protection laws different from those in your jurisdiction.
Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect
your information in accordance with this Privacy Policy.
10. Children's privacy
The Platform is not intended for anyone under 18 years of age (or the age of majority
in your jurisdiction). We do not knowingly collect personal information from children.
If you believe a minor has provided us with personal information, please contact us and we will
take steps to delete that information where appropriate.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, features,
or legal requirements. When we make material changes, we will update the "Last updated" date at the
top of this page.
Your continued use of the Platform after changes are posted constitutes acceptance of the revised
policy. We encourage you to review this page periodically.
12. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact us:
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